Ways to order items from the Core Store

  • Place your order online at www.jhucorestore.com.
  • Fax order to 410-614-9752.
  • Stop by Blalock 1026 during normal business hours.
  • Pick-up an item from one of the 24/7 vending centers.

Placing a Special Order

Due to a lack of space, the store cannot stock all products offered on the website. To accommodate your needs, the Core Store will special order over 300,000 items.

  • The easiest way to place an order is on the website at www.jhucorestore.com or click the Shop Now button on the left sidebar.
  • Fax order 410-614-9752.
  • Special orders must be placed by 10:30 a.m. for overnight delivery.
  • If at any time you desire a product that it not in our catalog, please do not hesitate to call us to see if we can get it for you. Special orders may receive a discount off list price and will not include any shipping costs. If there is a product that is in high demand, let us know, so that we may consider adding it to our stock inventory.

Returning a stocked item to the Core Store

  • Returns must be made within 30 days of date of purchase.
  • All returns must be hand delivered in original unopened and unmarked packaging to Blalock 1026. Please remember to bring a copy of the Core Store invoice.

Returning a special order to the company

  • Each supplier has specific instructions on returns. Please note that some supplier’s will not accept returns.
  • All shipping and restocking fees will be the responsibility of the customer.
  • Call a Core Store customer service representative at 410-614-1647 to discuss your options.

Getting a replacement from a company

  • Fill out a replacement form.  Product Replacement Form
  • Follow instructions on the form and fax it back to 410-614-9752 or email the form to jhucorestore@jhmi.edu.