| External Customer Ordering | ||
|---|---|---|
| GRCF SERVICES & PRODUCTS | ||
| JH BioBank Services* | Genotyping (Illumina & OpenArray)* | |
| Bioshipping Services* | Genotyping (STR, VNTR & Taqman)** | |
| Blood Processing* | Mycoplasma Testing** | |
| Cell Culture Services* | OpenArray (microRNA & Gene Expression)* | |
| Cell Line Authentication** | PCR Support** | |
| Digital PCR* | Real Time PC | |
| DNA Isolation | Sequencing (all types)** | |
| DNA & RNA QC | Single Cell Genomics | |
| Fibroblast Establishment * | ||
| FOOTNOTES | * To establish an iLab account: iLab Account Setup. ** Genesifter is no longer available to external customers as it has been placed behind the University firewall. For information on related services, please e-mail | |
New to the GRCF? Don’t have an account?
Most of our service orders are processed through the JHU iLab system. The exceptions to this are Sanger & High Throughput Sequencing, which use Genesifter. Prior registration is required in both systems before an order can be placed. Please see below for information on how to register for an account on iLab. To register with Genesifter, simply click the link, click “create a new account” and fill in the blanks, making sure to put your PI’s name as the institution, and our staff will email you when your account setup is complete.
Account Registration
To register for an External Customer account:
- Open the JHU iLab site.
- To register, click on the blue ‘sign-up’ button in the upper right portion of the screen. Then click on the blue ‘here’ under the ‘Not a JHU user? (no JHED ID)
- Provide all prompted information. When asked about your PI/lab, select your PI from the drop-down box.
- When you have provided all the information, agree to the terms of use and click ‘Complete Registration’.
- Once your membership has been approved, you will receive an email notification that your account is active. You can now procure services and products in the JHU-iLab system. To gain entry, go to: https://johnshopkins.ilab.agilent.com/landing/42. This time, click on the green ‘login’ button in the upper right screen.
Placing an iLab Service Request
Using your Johns Hopkins University credentials or login information, you can place service request orders and monitor their progress.
- Navigate to the GRCF Nucleic Acid Technologies & Services request page or the GRCF Cell Center and Johns Hopkins BioBank request page, depending on the service you are requesting.
- In the upper, right hand corner of the page, login.
- Click the Request Services tab.
- Select the appropriate form for the service you are requesting.
- Click the “Initiate Request” button next to the service of interest. Work through the request.
- You will be asked to complete a form and provide payment information for your request before submitting it to the core.
- Your request will be pending review by the core. Once the request has been submitted, you are welcome to drop samples off or ship them to the location indicated on your order form.